Set Up Hardware
Questions about setting up hardware for use with Smart Flow for the first time
To turn off keyboards shortcuts, please, go to the Settings > General > Keyboards: Turn Shortcuts OFF: And that's it.
Wed, 15 May, 2019 at 5:54 AM
Here you will find step-by-step instructions on how to set up your iPads for comfortable usage with SmartFlow: 1. First, you will need to set up an Apple ...
Fri, 18 Mar, 2022 at 8:09 AM
To download and set up the SmartFlow application, please, follow these steps: 1. On your iPad, please go to your App Store: 2. Click on the Search...
Fri, 17 Jul, 2020 at 3:45 AM
First open your Settings App on your iPad: Scroll down until you find the Smart Flow option, make sure that your Camera toggles are set to On (they a...
Tue, 30 Apr, 2019 at 5:33 AM
We understand that the due to confidentiality reasons, it may be necessary to secure your devices and have a passcode set up for your iPad. Setting one up i...
Thu, 25 Apr, 2019 at 4:14 AM
Once you received the installation link, please download the installation. It will be saved to the Download folder on your PC or laptop, or any other folder...
Fri, 20 Nov, 2020 at 7:26 AM
PLEASE NOTE: This FAQ is for those who have acquired iPads directly from IDEXX SmartFlow and are updated via our Device Management software - MDM. If you ha...
Fri, 3 Apr, 2020 at 2:31 PM
If any Content Restrictions are configured on your iPad, you may encounter incorrect Smart Flow application performance. To prevent this from happening, we ...
Mon, 19 Aug, 2019 at 7:37 AM
On the iPad go to Settings > iTunes & App Store. Ensure that the Automatic Downloads Updates is set to ON (green): If your iPad is controlled b...
Wed, 15 Jul, 2020 at 3:28 AM
PLEASE NOTE: This FAQ is for those who have acquired iPads directly from IDEXX SmartFlow and are updated via our Device Management software - MDM. If you ha...
Fri, 3 Apr, 2020 at 2:31 PM