Set Up Hardware

Questions about setting up hardware for use with Smart Flow for the first time

How do I change my Smart Flow notification settings on the iPad?
To turn notifications ON, please follow the steps below: 1. Go to Settings > Notifications and scroll down until you find the Smart Flow Icon: ...
Thu, 11 Apr, 2019 at 8:37 AM
How do I extend my computer screen onto my TV Whiteboard?
Utilization of multiple displays can enable you to get several different separate screens (in Extend mode) as well as have the possibility to display the s...
Wed, 24 Apr, 2019 at 10:21 AM
How to download Google Chrome?
Smart Flow's application works the most efficiently when using Google Chrome therefore, this is the browser that we recommend.  Should you not alread...
Fri, 12 Apr, 2019 at 4:40 AM
How to create a desktop shortcut for Smart Flow?
For your convenience, we recommend that you create a chrome shortcut for your Smart Flow web account to access the application quickly! 1. Click ...
Tue, 30 Apr, 2019 at 6:01 AM
How to set up 'Find My iPad' on all clinic iPads?
Before using Find iPhone to locate all your clinic iPads you must set up iCloud using the same Apple ID on each iPad in your clinic (see meet minimum syste...
Tue, 30 Apr, 2019 at 5:57 AM
How to ensure your iPad is synced by adjusting your Sleep Mode settings?
At times, the iPads could be offline or not synced at the moment that new flowsheets are created (more details can be found HERE). This may cause delay in d...
Tue, 30 Apr, 2019 at 6:30 AM
How do I Update the Smart Flow app on my iPad?
At Smart Flow we update our software on a regular basis to bring you new features and fix previous issues. We recommend that you upgrade all the iPads with...
Wed, 15 May, 2019 at 5:52 AM
How do I set up our clinic's email account on the iPad?
To set up your clinic's email account on the iPad, you must first choose your account. Each iPad will need to be set up individually, keeping in mind...
Mon, 20 May, 2019 at 6:48 AM
How to set up an Apple ID?
Your Apple ID is the account you use to access Apple services, and will enable your iPads to share Notes ( you can find out more about this HERE and HERE)....
Tue, 30 Apr, 2019 at 6:05 AM
How to update iOS on iPad?
You can update your touch iPad to the latest version of iOS wirelessly*. On the other hand, if you can't see the update on your device, you can update...
Tue, 9 Jul, 2019 at 7:15 AM