IDEXX SmartFlow Support

We completely understand how important is to have specific vital information always to be displayed on the patient's flowsheet. To add such important o...

We understand that there are some days when the clinic may just be overloaded with work or there is a critically ill patient that needs to be admitted for ...

You can restore/download your patients at any time and all PDF documents will remain available forever! They can be found in your Archive. To access...

From the Flowsheet you will have the ability to add an IV Catheter for the patient's treatment. This option is available both from the iPad and web v...

Once a patient has been discharged or deleted you will be able to restore them anytime. You may also choose to download individual or all of the available ...

You can add in additional species by manually entering the species in the Species box in the Patient Information page from either the web or iPad. From...

We understand that in certain cases such as emergencies there may be a need to quickly create a patient and start treatment. You may not have time to weigh ...

You have the ability to create technical patients on your Whiteboard, for example, "Wildlife Ward Check", "Daily Cleaning Room", "I...

If you want to add photos to each patient and make your Whiteboard look like this: Please follow these steps using the SmartFlow iPad application. ...

If you would like to get patient data into the practice management software without having to copy/paste everything manually, try using Copy Text feature wh...