IDEXX Neo

Setting up your Neo and Smart Flow integration
You can integrate Smart Flow with Neo. In Neo click your name in the menu bar. Then click Administration  Under System Admin, click Smart Flow.  In the ...
Thu, 11 Oct, 2018 at 6:14 AM
How to admit a patient from Neo?
You can easily send patients from Neo to Smart Flow. For that, your practice must have an active Smart Flow account integrated with Neo.   Send patient to...
Mon, 30 Sep, 2019 at 8:58 AM
Smart Flow - Neo - Cubex: How does the integration work?
Idexx Neo does not currently integrate with Cubex, while the Smart Flow - Neo and Smart Flow - Cubex integrations are being developed further. Here is an ov...
Wed, 4 Sep, 2019 at 9:29 AM
How to add a new or re sync an already deleted item transferred From Neo to Smart Flow?
If you need to integrate a new parameter from Neo to Smart Flow or you have accidentally deleted mapped parameter and can't find it in Smart Flow (it c...
Tue, 3 Sep, 2019 at 6:40 AM
Will the products on Neo Consultation get automatically updated when executed in Smart Flow?
Yes, but corresponding products will only be updated if the consultation is in draft status. Once you mark it as Ready To Go whether it’s paid, not paid...
Mon, 30 Sep, 2019 at 9:04 AM
How to deactivate Smart Flow & Neo integration?
If you decide to stop the connection between Neo and Smart Flow, there is an option to deactivate integration. The Smart Flow integration can be deactiva...
Mon, 30 Sep, 2019 at 9:29 AM
Will the patient weight entered in Smart Flow update the Weights tab in Neo?
Yes, it will, if you want to update the weight for a patient inside Smart Flow, it will come back and make a record in Neo. Patient weights recorded in Smar...
Mon, 30 Sep, 2019 at 9:42 AM
Does the patient photo come over from Smart Flow to Neo?
Yes, a patient picture uploaded in Smart Flow is downloaded to the patient’s Files tab in Neo after the patient has been discharged in Smart Flow. At first...
Mon, 30 Sep, 2019 at 10:07 AM
How to remove completed treatment from Smart Flow?
While the Neo Consultation is in the draft, you can make any changes directly in Neo or by entering new quantity/volume into the Smart Flow flowsheet. Howev...
Mon, 30 Sep, 2019 at 10:14 AM