IDEXX Neo
IMPORTANT: Please work closely with a SmartFlow Product Specialist on this process or you will wipe all pre-existing templates / inventory from your SmartFl...
Tue, 29 Dec, 2020 at 10:42 AM
You can easily send patients from Neo to Smart Flow. For that, your practice must have an active Smart Flow account integrated with Neo. Send patient to...
Mon, 30 Sep, 2019 at 8:58 AM
Idexx Neo does not currently integrate with Cubex, while the Smart Flow - Neo and Smart Flow - Cubex integrations are being developed further. Here is an ov...
Wed, 4 Sep, 2019 at 9:29 AM
If you need to integrate a new parameter from Neo to Smart Flow or you have accidentally deleted mapped parameter and can't find it in Smart Flow (it c...
Tue, 3 Sep, 2019 at 6:40 AM
Yes, but corresponding products will only be updated if the consultation is in draft status. Once you mark it as Ready To Go whether it’s paid, not paid...
Mon, 30 Sep, 2019 at 9:04 AM
If you decide to stop the connection between Neo and SmartFlow, there is an option to deactivate integration. The SmartFlow integration can be deactivate...
Fri, 13 Nov, 2020 at 7:14 AM
Yes, it will, if you want to update the weight for a patient inside Smart Flow, it will come back and make a record in Neo. Patient weights recorded in Smar...
Mon, 30 Sep, 2019 at 9:42 AM
Yes, a patient picture uploaded in Smart Flow is downloaded to the patient’s Files tab in Neo after the patient has been discharged in Smart Flow. At first...
Mon, 30 Sep, 2019 at 10:07 AM
While the Neo Consultation is in the draft, you can make any changes directly in Neo or by entering new quantity/volume into the Smart Flow flowsheet. Howev...
Mon, 30 Sep, 2019 at 10:14 AM
All you have to do is check the user settings in Neo. Each active users who have the Provider checkbox selected will be sent from Neo to SmartFlow automatic...
Tue, 29 Dec, 2020 at 10:42 AM