Idexx Neo does not currently integrate with Cubex, while the SmartFlow - Neo and SmartFlow - Cubex integrations are being developed further. Here is an overview of the current functionality for the SmartFlow - Neo then SmartFlow - Cubex integration:
- Patient exists in Neo. Patient arrives in the clinic and is sent to SmartFlow (the patient ID in SmartFlow and Neo match).
- Smart Flow reaches out to Cubex to ask if that patient exists. If that patient ID exists in Cubex, SmartFlow will update the patient information accordingly.
- If the patient IS NOT IN CUBEX, Smart Flow will display a red banner with a Send to Cubex button to send the new patient over to Cubex.
- When medications are added to SmartFlow, SmartFlow sends patient ID and inventory ID to Cubex.
- The user goes to the cabinet and puts in the patient ID. The profile of the medication is already there with the quantity.
- The user signs off the medication in SmartFlow, which pushes a billing charge to Neo. It is important not to sign off on the medication until after you remove it from Cubex as the initial will remove the profile from Cubex.
You can see that even without a direct Cubex & Neo integration, Smart Flow can really help with the efficiency of getting the drugs out of Cubex by having the profiles ready for each patient.
Please see the diagram of the workflow below:
We hope you find this information useful!