IDEXX SmartFlow Support

To make the most common SmartFlow options easily accessible from the iPad, we gathered them all in the top navigation bar. Please discover more about these ...

If your clinic has already gone live and changes of the general settings may affect any other clinic staff, please follow the steps described below instead ...

From the technical point of view Fixed and Non-fixed Time Templates are separate template lists. And for clinics that have an integrated EMR, utilization of...

When you select Patient Arrival option for the All Flowsheets Begin at setting, you can only use non-fixed templates and that is why the setting is grayed o...

There are two types of accounts your practice could have in SmartFlow and check by going to the Settings > Users: - Primary account is an account tha...

We understand the importance of preventing further editing or deleting your original Templates. Therefore, we have created an option that allows you to Lock...

For your convenience, you can control the precision of the SmartFlow calculations from your account settings. Ask your Manager to set the number of Decimal ...

On the Template Settings page, you can delete or lock/unlock editing for multiple Treatment and Anesthetic Templates at once using bulk actions. To do this,...

There are many different drop-down fields (such as Species, Bread, Color, etc.) that you can customize by adding items of your choice. Using these freetype ...