Security

How do I Manage my Login Use?
The SmartFlow Sheet subscription comes with 3 initial logins. Additional logins can be purchased anytime in groups of three (3).  What is a Login?...
Fri, 18 Sep, 2020 at 7:02 AM
How to purchase additional logins?
Your SmartFlow subscription plan comes with 3 logins which should be sufficient for a small veterinarian clinic. This means only 3 devices/locations at ...
Fri, 18 Sep, 2020 at 5:05 AM
What is a Whiteboard Account and how should I use it?
The Whiteboard Account is a view-only account that should be used when logging into SmartFlow on your TV. For your convenience, use a single login and pa...
Fri, 18 Sep, 2020 at 6:59 AM
Does everyone use their own Username and Password to log into SmartFlow?
We always recommend utilizing individual logins and passwords to access SmartFlow from the web. This can ensure access limitation to the main clinic'...
Fri, 28 Aug, 2020 at 12:01 PM
How can I login to my clinic's iPad?
If you find you are having trouble logging into your SmartFlow clinic's account from the iPad, then you are probably using an incorrect username or pa...
Wed, 15 Jul, 2020 at 3:29 AM
How do I make sure that our iPads are secure?
There are a number of steps you can follow to ensure that your iPads are secure, e.g. so that clients can't access confidential information within the ...
Tue, 19 May, 2020 at 7:45 AM
How do I reset my SmartFlow password?
From the web Please go to the login page, enter the registered email address, and click on Forgot your password? button: From the iPad While on the...
Wed, 1 Jul, 2020 at 11:17 AM
How do I customize auto-logout from SmartFlow?
In order to optimize the login utilization, we propose that you adjusting your Auto-logout settings. For this, please log in to manager's SmartFlow web...
Thu, 7 May, 2020 at 10:33 AM
How can I enable User Security on the iPad to provide role-based access restrictions?
User Security on the iPad is designed to increase the security of the SmarFlow iPad application and can bring you additional benefits. This will allow the c...
Mon, 2 Nov, 2020 at 4:42 AM
How do I access SmartFlow from the iPad with a passcode?
You will need to enter your 4-digit passcode to access SmartFlow application from the iPad, only if your clinic has enabled User Security on the iPad. N...
Wed, 18 Nov, 2020 at 8:38 AM