In order to optimize the login utilization, we propose that you adjusting your Auto-logout settings. For this, please log in to manager's SmartFlow web account, go Settings (the silhouette icon on the top right corner of the SmartFlow web page) > Security:
Scroll to the bottom of the page to the Auto-logout section. Here you will see a list of options (for different roles/clinic staff) that can be assigned to a user along with the ability to set each role to auto-logout separately. Our recommendations for these settings are listed below:
When choosing these settings, try to select the appropriate settings for each staff member according to how the staff in your clinic use SmartFlow.
Do you have many doctors logging in from home?
Do your Receptionists use SmartFlow constantly or can it be long periods of time between uses?
Are treatments happening throughout the day or all at a fixed time hours apart?