IDEXX SmartFlow Support

In order to take full advantage of the SmartFlow - Animana integration, it is necessary to set up the accounts correctly. For this please follow the steps b...

If the Animana - SmartFlow integration is configured correctly for your account (you can find out how to do it HERE), you will be able to send any patient f...

When you use the Animana - SmartFlow integration you can discharge the patient either from the iPad app, or from Animana 1. Open your Animana account &g...

Yes! From December 2020, Animana supports the automatic attachment of PDF Patient Records and Dental Chart photos from SmartFlow. To use this feature, pleas...

It is possible to upload all pdf Patient Records from SmartFlow to Animana (Animana Patient File) manually. To manually upload the records, please get a gen...

Now you can benefit from an automatic billing transfer within Animana - SmartFlow integration. Please follow the instructions below to enable this feature. ...

For your convenience,  all the billing now comes over Animana to SmartFlow automatically. However, if necessary, you can manually convert the SmartFlow Bill...

The final step in setting up Animana - SmartFlow is the synchronization of inventory (Product Group and Combi Products) from Animana to SmartFlow. To do thi...

You can easily delete all the unnecessary inventory products from SmartFlow. To do this, please follow the below steps: 1. Make sure that unnecessary pr...

If you use SmartFlow and Animana together, it is important to always send your patient from Animana to SmartFlow using the "SmartFlow +" button on...