IDEXX SmartFlow Support

If you notice changes in patient weight, and need to update the medication dose rate, please follow the next steps. Re-weigh the patient and update weigh...

In general, Smart Flow does NOT save medication dosages as the doctor needs to enter the dosage for each patient separately. The only time a dosage is saved...

SmartFlow has a built-in Diet Calculator that helps you to manage patient feeding without manual calculation. This calculator is available every time you a...

If you are unable to enter the Total dose value when adding/editing medication on the flowsheet, please make sure that units of measurement for Concentrati...

The reason why Smart Flow gives you the incorrect dose for a medication is that its concentration and dosage are set in different units of measurement.  Sm...

If you use a PIMS/EMR software that is NOT integrated with SmartFlow, you have a few options to indicate an admission of patient's own medica...

There may be times when you have a medication that is, in fact, a combination of different medications.  How do you add them to the flow sheet?  In ...

The Diet Calculator has several parameters that affect the calculation of the patient's diet: patient weight, RER Calories, Condition Factor, and Calor...

Using the medication calculator helps minimize errors and definitely save your time. The medication calculator is preset to appear for every medication on ...

SmartFlow allows you to choose a frequency of every 1 to 24 hours. For medications that need to be administered outside of this range e.g. every two days, ...