IDEXX SmartFlow Support

This is due to space restrictions on the iPad screen. You will notice that on the web, the full Name of the medication appears: However, on the iPad v...

If the Medication or Fluid calculators do not appear to be working properly and are showing a total dose or maintenance rate of 0, check to ensure your pa...

When mapping products / creating parameters for topical medications, there are two things to consider. The first thing is how to set up the medicati...

You may be wondering how to calculate doses for medications that require surface area values such as chemotherapy drugs. SmartFlow is set up to calculat...

SmartFlow will only calculate milligrams per pound if the selection for the pounds is "lbs," not "lb."  See: This doesn'...

If you do not wish to bill for an item that is checked off on the Flowsheet (e.g. if you are using the patient's own medication), please follow th...

If you have a surgery patient and would like to send them home with medications, you have two different options for billing: 1. Add medication as usu...

Medications on the flowsheet can be displayed in dosage, total dose (ie, in mg) or total volume. You can set your SmartFlow account to default to a preferre...

When a Medication parameter is first added to a patient's flowsheet, SmartFlow prompts you to fill in a route as well as indicate how the dosage is calc...

When you want to change the dose of a patient's medication, we recommend that you cancel your previous medication (please learn more on how to discontin...