IDEXX SmartFlow Support

To achieve optimal use with SmartFlow & ezyVet integration, we recommend to set up the following settings as default: From the ezyVet side, you wi...

Yes! The forms will transfer to ezyVet, however, please be aware that it might not be supported by the older versions of ezyVet, so make sure you're upd...

Sometimes it can happen that after adding a fluid / medication parameter with a non-zero amount, it is synchronized with ezyVet with the zero quantity. This...

Some of the parameters need to be entered in a specific way for ezyVet to recognize them as belonging to correct sections. In case the parameters are not e...

If you wish to add a Doctor, just visit a patient's page, click Edit patient, and then manually type a new vet name into Doctor on Duty field: To ...

If you already using your SmartFlow account and want to connect it with ezyVet, please take a look at the following steps to prepare for your integration s...

In order to set up the connection between Smart Flow and ezyVet, first you will need to obtain the API key from SmartFlow side. For this, please follow THES...

We hope you found this information useful!

You can delete ezyVet inventory items from the SmartFlow parameters list, in two ways: 1. By deleting an item from ezyVet and re-syncing your inventory...

There are a few reasons why you may not be able to move your patient from ezyVet to Smart Flow: 1. Please be sure that you have selected Case Owner in ...