Business Analytics

How to access Analytics?
If your clinic has gone live using Smart Flow after the release of our Analytics tool, you will automatically have the Analytics tool switched on & read...
Tue, 15 Oct, 2019 at 9:29 AM
How can I use the Analytics tools?
Right after the Analytics tool has been activated in your account Settings, you will see the following: Any saved treatment templates in your account, wh...
Mon, 28 Oct, 2019 at 12:01 PM
Analytics. What does the 'Data Not Found' notification mean?
Sometimes you can receive the Data Not Found error message: This notification occurs when you are trying to compare workflows containing unique filter...
Mon, 28 Oct, 2019 at 12:05 PM
Analytics Repetitions are missing
You may notice that even though a task has been completed, the Repetitions are not showing in the Analytics. The reason for this is that the Repetitions...
Mon, 4 Jun, 2018 at 11:37 PM
Why won't Analytics load?
Are you seeing the following screen when you open Analytics? This is likely caused by an AdBlock.  Please view the following video for instruction...
Mon, 14 May, 2018 at 3:47 AM
What makes Reps (repeats) to be shown as completed?
Total Reps (repeats) mean the amount of time of the first and last steps that were executed. Total reps might be higher than reps on some individual tasks i...
Fri, 25 Oct, 2019 at 5:00 PM
What does the date after the Template's name mean?
At first glance, it might not be obvious, which is the most recent date, or what it is referring to. In some cases, there's only a date, but in others,...
Tue, 15 Oct, 2019 at 9:09 AM
What causes the workflow to end up in a Total time?
Total time is time between a workflow start and end. Start and end, determine by blue markers at the top of the workflow: Workflow starts when the left...
Tue, 15 Oct, 2019 at 9:06 AM