Business Analytics
If your clinic has gone live using Smart Flow after the release of our Analytics tool, you will automatically have the Analytics tool switched on & read...
Tue, 15 Oct, 2019 at 9:29 AM
Right after the Analytics tool has been activated in your account Settings, you will see the following: Any saved treatment templates in your account,...
Wed, 25 Mar, 2020 at 5:23 AM
The main reason why your workflow tasks look different on the Whiteboard is that you might be using Analytics. In this case, your clinic's account Setti...
Wed, 25 Mar, 2020 at 5:30 AM
Sometimes you can receive the Data Not Found error message: This notification occurs when you are trying to compare workflows containing unique filter...
Mon, 28 Oct, 2019 at 12:05 PM
You may notice that even though a task has been completed, the Repetitions are not showing in the Analytics. The reason for this is that the Repetitions...
Mon, 4 Jun, 2018 at 11:37 PM
Are you seeing the following screen when you open Analytics? This is likely caused by an AdBlock. Please view the following video for instruction...
Mon, 14 May, 2018 at 3:47 AM
Total Reps (repeats) mean the amount of time of the first and last steps that were executed. Total reps might be higher than reps on some individual tasks i...
Fri, 25 Oct, 2019 at 5:00 PM
At first glance, it might not be obvious, which is the most recent date, or what it is referring to. In some cases, there's only a date, but in others, ...
Tue, 15 Oct, 2019 at 9:09 AM
Total time is time between a workflow start and end. Start and end, determine by blue markers at the top of the workflow: Workflow starts when the left...
Tue, 15 Oct, 2019 at 9:06 AM
Once you enable the Analytics tool for your practice, you will receive a monthly report on your SFS email (on the 1st day of each month). This Business Anal...
Mon, 13 Apr, 2020 at 5:19 AM