Internet Access & Syncing Issues
This guide will help determine if and why SmartFlow is underperforming and troubleshooting steps you can take prior to contacting support. Slowness is...
Tue, 7 May, 2024 at 5:27 PM
Any cloud software relies on not only internet connection, but adequate speed to run your program. To use the SmartFlow functionality, the download and upl...
Thu, 30 Jan, 2020 at 7:21 AM
If you notice that all of a sudden, your iPad's keyboard looks different, don't panic! There are two settings that you may have accidentally swit...
Wed, 6 Nov, 2019 at 10:04 AM
Rebooting your modem / router can fix some Internet connection problems, improve slow moving connections and resolve wireless issues caused by your mo...
Thu, 30 Jan, 2020 at 6:26 AM
Without getting into the details of what each is. Clearing web browser Cache and Cookies occasionally is just good computer housekeeping. By clearing t...
Wed, 6 Nov, 2019 at 10:15 AM
To check if your iPad is offline you need to go to Home screen > click Settings > then Wi-Fi tab. Your iPad can be offline if the Wi-Fi option is t...
Tue, 23 Apr, 2019 at 5:47 AM
The following instructions do not apply for MDM iPads that are managed by the MDM (Mobile device management) service. If you are an MDM user you will not...
Wed, 5 Aug, 2020 at 8:02 AM
To be sure you are getting the most from your SmartFlow account, we might ask you to run a Ping Test. What this will do is gather information on your l...
Mon, 2 Mar, 2020 at 11:02 AM
To be sure you are getting the most from your SmartFlow account, we might ask you to run a ping test. What this will do is gather information on your loc...
Fri, 1 May, 2020 at 1:14 PM
Being prepared is a very important part of any veterinary hospital or emergency center. SmartFlow has proved to be a critical tool in managing patients...
Wed, 10 Aug, 2022 at 11:49 AM