To check if your iPad is offline you need to go to Home screen > click Settings > then Wi-Fi tab. Your iPad can be offline if the Wi-Fi option is turned OFF:
Please toggle Wi-Fi option to ON and ensure connection to any available networks from your clinic:![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/13066419988/original/Qy_nrmPvUfJVKiGu7a9Oa4BCCaqdFYiHgw.png?1556012787)
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/13066419988/original/Qy_nrmPvUfJVKiGu7a9Oa4BCCaqdFYiHgw.png?1556012787)
Also it is possible to check the internet connectivity from the Smart Flow application directly on your iPad.