Internet Access & Syncing Issues

Is the application slow or my internet connection?
Sometimes the application appears to run slow and it can be hard to tell if it is your internet connection or the application. You can easily test your in...
Sun, 17 Dec, 2017 at 1:31 PM
How do I test my internet speed?
Any cloud software relies on not only internet connection, but adequate speed to run your program. To use the Smart Flow functionality, the download and up...
Wed, 6 Nov, 2019 at 9:17 AM
Smart Flow Running Slow??
From time to time a question we receive here at Smart Flow is whether or not the program is underperforming, and why this is. There are two common reaso...
Thu, 12 Sep, 2019 at 7:16 AM
My keyboard is acting strange! How to fix some keyboard problems you may encounter?
If you notice that all of a sudden, your iPad's keyboard looks different, don't panic! There are two settings that you may have accidentally sw...
Wed, 6 Nov, 2019 at 10:04 AM
How to reboot/restart your modem
Rebooting your modem can fix Internet connection problems, improve slow moving connections and resolve wireless issues all without causing issues to...
Thu, 24 Oct, 2019 at 2:59 AM
How to clear web browser Cache and Cookies?
Without getting into the details of what each is. Clearing web browser Cache and Cookies occasionally is just good computer housekeeping. By clearing t...
Wed, 6 Nov, 2019 at 10:15 AM
How to check if iPad is offline?
To check if your iPad is offline you need to go to Home screen > click Settings > then Wi-Fi tab. Your iPad can be offline if the Wi-Fi option is t...
Tue, 23 Apr, 2019 at 5:47 AM
How to Uninstall and Reinstall the Smart Flow App (not for MDM users)?
The following instructions do not apply for rented iPads that are managed by MDM (Mobile device management) service. If you are an MDM user you will not ...
Mon, 24 Jun, 2019 at 8:18 AM
How to run a Ping Test on your Laptop (Windows and Mac version)
To be sure you are getting the most from your Smart Flow account, we might ask you to run a Ping Test. What this will do is gather information on your...
Fri, 23 Nov, 2018 at 3:09 AM
How to run a Ping Test on your iPad?
To be sure you are getting the most from your Smart Flow account, we might ask you to run a ping test. What this will do is gather information on your lo...
Tue, 25 Jun, 2019 at 5:04 AM