General Information

How to find your API key?
The first step in connecting your practice software (EMR) and Smart Flow is to set up the API key to be able to transfer over your inventory. First, go to...
Thu, 28 Nov, 2019 at 8:27 AM
What is the difference between Practice Management Software and a Patient Management Software?
A Practice Management Software can be used daily within a practice to monitor and manage things like these:  Appointment/Boarding calendars Patient ...
Wed, 4 Sep, 2019 at 7:34 AM
How to enter Fluids without Billing?
If you would like to have the information or initials to be put into a cell for fluids without having to bill the item each time, you can use the following ...
Wed, 12 Feb, 2020 at 12:19 AM
How to map your inventory after importing it from EMR?
To map inventory items (parameters) in Smart Flow, please open the manager's account, access Settings > Parameters, then scroll down to see unmapped...
Wed, 16 Oct, 2019 at 9:34 AM
Why a photo from the Form doesn't transfer to the patient picture?
This depends on the form you're using and where the patient was created. Only forms designed to create a new patient (that have Show on Main Screen...
Thu, 5 Sep, 2019 at 7:21 AM
How to change the number of flowsheets created per patient if your account is integrated?
The number of flowsheets that can be created for a patient in the Smart Flow system should be set in the integrated EMR's settings (for example, defaul...
Tue, 3 Sep, 2019 at 3:53 AM
How to switch an EMR with a Smart Flow account?
In case, you've decided to change EMR with that you're currently integrated, to the different one, there are some steps that should be taken to ma...
Thu, 21 Nov, 2019 at 11:13 AM
Why are patient reports not attaching to EMR?
If you are integrated with EMR, but none of your patients had patient's records attached after the discharge, the reason could be related to the abilit...
Fri, 12 Jul, 2019 at 9:50 AM