The only way currently for patient information to be automatically transferred from your EMR to Smart Flow, is by direct integration. If your EMR does not currently  have the capability of integrations with Smart Flow, you will need to manually fill the patient info.  

Details such as age, patient ID, species, owner name and phone numbers should be added to the patient info and forms without any obstacles: 


NOTE: Please be aware that none of the EMR's are able to transfer client's address to Smart Flow. This is done for security purposes and because this information could be changed anytime.


HERE is an example of the patient information fields being auto populated by entering the patient number during the patient creation.


If you are interested in having the integration between Smart Flow and an EMR software, you can find the list of the EMR's we integrate with and check which functionalities they currently support HERE.


We hope you found this information useful!