IMPORTANT: We are not currently connecting any new customers. If you previously linked during the BETA phase of the anesthetic monitor integration, that program has been discontinued. Please be aware that our support team can only assist with how-to questions. Unfortunately, we can no longer provide technical assistance for issues encountered aside from the steps documented here: Troubleshooting: What if the surgery monitor is not working properly? Additionally, we no longer provide technical support for the Surgery Admin panel issues. Any other connection difficulties you will need to contact your IT services to resolve them.
To set up the monitor correctly, please follow the steps below.
Check the Firmware version
1. At the bottom of the main screen, tap the NEXT option using the monitor's touchscreen:
2. Select the MAIN MENU option:
3. In the MAIN MENU window, select the down arrow until you find the INFO option and tap on it:
4. In the INFO window, please check the parameters listed below:
Kernel Version: 2.6.90;