IMPORTANT: We are not currently connecting any new customers. If you previously linked during the BETA phase of the anesthetic monitor integration, that program has been discontinued. Please be aware that our support team can only assist with how-to questions. Unfortunately, we can no longer provide technical assistance for issues encountered aside from the steps documented here: Troubleshooting: What if the surgery monitor is not working properly? Additionally, we no longer provide technical support for the Surgery Admin panel issues. Any other connection difficulties you will need to contact your IT services to resolve them.
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To set up the monitor correctly, please follow the steps below.
Set correct IP address, Gateway, Subnet Mask and Host IP for the multi-parameter portable veterinary monitor - BM3VET Touch, (If it’s not already done). For this please select the settings icon on the monitor using the monitor's touchscreen.
NOTE: Alarm + Function can be used to lock/unlock the monitor's touchscreen, buttons, keys, and rotary wheel:
to lock: Press Alarm + Function keys at the same time until lock icon is displayed at the monitor's screen;
to unlock: Press Alarm + Function keys at the same time until the unlock icon is displayed at the monitor's screen