The only extra hardware required to run SmartFlow is either a computer or an iPad. Normally, you'll require one or more iPads (see how to decide how many iPads you'll need here) and a TV mounted in each treatment area you require a whiteboard in. Also, it will be sufficient to have a minimal configuration with wi-fi support in your practice.
iPad
We always recommend the latest iPad model for the best experience and continued support (Most current iPads sold and current iOS version by model). We continue to support the last two versions of iOS (iOS 16 and iOS17). Here is a list of the iPads we support:
iPad | Final Supported OS | Apple Support Status | SmartFlow Operation Status |
iPad Mini 6 (2019)iPad Air 5 (2020)iPad 9th gen (2021)iPad 10th gen (2022) iPad Pro 4th gen, 11" (2022) iPad Pro 6th gen 12.9" (2022) | Latest iPad OS | Still sold and supported | Fully Supported |
iPad Pro 2nd gen, 11'' (2020)iPad Pro 4th gen, 12.9'' (2020)iPad 8th gen (2020)iPad Air 4 (2020)iPad Pro 3rd gen, 11" (2021)iPad Pro 5th gen, 12.9'' (2021) | Latest iPad OS | Apple production is discontinued but still supported | SmartFlow is currently functioning below its full capacity. Users may experience slower login and synchronization times on these older iPad models. |
iPad 5th gen (2017)iPad Pro 2nd gen, 10.5''/12.9'' (2017)iPad 6th gen (2018)iPad Pro 1st gen, 11" (2018)iPad Pro 3rd gen, 12.9'' (2018)iPad Air 3 (2019)iPad 7th gen (2019)iPad Mini 5 (2019) | Latest iPad OS | Apple production is discontinued. | SmartFlow is functional on these particular models, but users will experience prolonged synchronization and login times. It is recommended to upgrade to the latest generation. Support will be discontinued for these models in Sept 2024. |
iPad Pro 9.7" (2016)iPad Pro 1st gen, 12.9" (2015) | Latest iPad OS | Declared vintage per Apple Support | SmartFlow is functional on these particular models, but users will experience prolonged synchronization and login times. It is recommended to upgrade to the latest generation. Support will be discontinued for these models in Sept 2024. |
iPad Air 2 (2014)iPad Mini 4 (2015) | iOS 15.7.3 | Ended onJanuary 23, 2023 | Not Supported |
iPad Air (2013) iPad Mini 2 (2013) iPad Mini 3 (2014) | iOS 12.4.6 | Ended onSeptember 16, 2020 | Not Supported |
iPad 1st gen (2010) iPad 2 (2011) iPad 3rd gen (2012) iPad Mini (2012) iPad 4th gen (2012) | iOS 5.1.1 iOS 9.3.6 iOS 9.3.6 iOS 9.3.6 iOS 10.3.4 | Ended onApril 16, 2020 | Not Supported |
It is also advisable that you invest in a durable case for each of the iPads as they will be used frequently. We recommend Survivor brand cases as they have proven to be very sturdy based on our experience with SmartFlow!
Whiteboard TV
Regarding the television, the choice is entirely up to your preference. We suggest opting for a Full-HD 1920 × 1080 resolution screen. You have the flexibility to connect it to your computer using HDMI, DVI, or even VGA. Before proceeding, verify that your computer supports HDMI or DVI connections, and then select your TV screen accordingly. To link SmartFlow to your television, you can utilize an existing computer that must be operational. Any standard PC or mini PC of your preference should meet the following specifications:
Windows Operating System or Mac OS
Chrome full web version
Internet Connection (Ethernet or Fiber is preferred)
The SmartTV internet browser is not advised for use with SmartFlow as it does not function as intended.