SmartFlow has an iPad application and can be accessed via the Chrome web browser on most devices, such as laptop and desktop computers as well as TVs. See here for tips on determining how many iPads you’ll need. Most practices will benefit from having a TV in each treatment area serving as a whiteboard. Please note that Chrome is the officially supported browser for SmartFlow. A stable internet connection is required when syncing and maintaining data integrity.
IPad specifications
With the release of iOS 18 in mid-September 2024, we have updated our list of officially supported iPads and recommended hardware specifications. Although you will be able to use SmartFlow if you're on an outdated iPad, due to their limited computing power you will experience poor performance.
Check this list to confirm that your iPads are on our list of supported devices
Recommended iPad specifications for SmartFlow
iOS: 16.0 or higher
iPad version: iPad 8 (released 2020) or higher
You can purchase new iPads from the retailer of your choice; please note they will not come pre-configured with MDM (mobile device management). If you prefer to have MDM on your new iPads, you can find instructions from Apple on setting that up here.
iPad | Final Supported OS | Apple Support Status | SmartFlow Operation Status
|
FULLY SUPPORTED IPADS, OPTIMIZED SMARTFLOW PERFORMANCE | |||
iPad Mini 6 (2019) iPad Air 5 (2020) iPad 9th gen (2021) iPad 10th gen (2022) iPad Pro 4th gen, 11" (2022) iPad Pro 6th gen 12.9" (2022)
| iOS 16 or higher
| Still sold and supported
| Fully Supported |
SUPPORTED IPADS, POTENTIAL IMPACTS TO SMARTFLOW PERFORMANCE | |||
iPad Pro 2nd gen, 11'' (2020) iPad Pro 4th gen, 12.9'' (2020) iPad 8th gen (2020) iPad Air 4 (2020) iPad Pro 3rd gen, 11" (2021) iPad Pro 5th gen, 12.9'' (2021)
| iOS 16 or higher
| Apple production is discontinued but still supported
| SmartFlow will function below its full capacity. Users may experience slower login and synchronization times. |
iPad 7th gen (2019) **
|
|
| iPad 7th Gen will have prolonged synchronization and login times and it is highly recommended to upgrade to the latest generation. |
UNSUPPORTED IPADS, COMPROMISED SMARTFLOW PERFORMANCE | |||
iPad 5th gen (2017) iPad Pro 2nd gen, 10.5''/12.9'' (2017) iPad 6th gen (2018) iPad Pro 1st gen, 11" (2018) iPad Pro 3rd gen, 12.9'' (2018) iPad Air 3 (2019) iPad Mini 5 (2019)
| Latest iPad OS
| Apple support discontinued as of September 2024
|
SmartFlow users will experience prolonged synchronization and login times. We recommend upgrading to the latest generation. |
iPad Pro 9.7" (2016) iPad Pro 1st gen, 12.9" (2015) | Latest iPad OS | Apple support discontinued as of September 2024
| SmartFlow users will experience prolonged synchronization and login times. We recommend upgrading to the latest generation. |
UNSUPPORTED IPADS, UPDATE RECOMMENDED | |||
iPad Air 2 (2014) iPad Mini 4 (2015)
| iOS 15.7.3 | Ended on January 23, 2023
| Not Supported. We recommend upgrading to the latest generation. |
iPad Air (2013) iPad Mini 2 (2013) iPad Mini 3 (2014)
| iOS 12.4.6 | Ended on September 16, 2020
| Not Supported. We recommend upgrading to the latest generation. |
iPad 1st gen (2010) iPad 2 (2011) iPad 3rd gen (2012) iPad Mini (2012) iPad 4th gen (2012)
| iOS 5.1.1 iOS 9.3.6
| Ended on April 16, 2020
| Not Supported. We recommend upgrading to the latest generation. |
We also recommend that you invest in a durable case for each of your iPads as they will be used frequently. Survivor-brand cases have proven to be very sturdy based on our experience with SmartFlow!