How to deactivate Smart Flow & Neo integration?
Modified on: Thu, 31 Oct, 2019 at 12:36 PM
If you decide to stop the connection between Neo and Smart Flow, there is an option to deactivate integration.
The Smart Flow integration can be deactivated in Neo under Administration button:
Under System Admin, click Smart Flow menu:
Click on the menu button (...) next to the API key and then select Deactivate:
The user will then receive a pop-up to confirm changes:
From now the information WILL NOT be sent or received between Neo and Smart Flow while it deactivated.
Products, providers, and patients cannot be sent to Smart Flow.
Hospital discharge events are no longer received from Smart Flow.
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