If you were using Cubex before our Cubex Billing toggle appeared, you may have set up your Cubex integration as follows:

  • All items in Cubex are Not Billable, so when an item is removed from the cabinet, Cubex does not send any details to your PIMS.

  • When an item is performed and initialed in SmartFlow, SmartFlow sends the billing details to your PIMS:

For now, the integration works in the way when each executed billable item will be transferred to PIMS after entering a note into a cell, while Cubex receives only highlighting actions (more about correct billing transferring processes you can read in How the PRN Billing Feature (Precision Billing) works?). 

Given the new feature, you will want to change over to our recommended setup:

1. Turn all Cubex items to Billable so details are sent to your PIMS when an item is removed from the cabinet:

2. Turn all SmartFlow items that are in Cubex to have Cubex Billing set to On (for example, see the screenshot below), so no billing details are sent to your PIMS when these items are executed:

NOTE: If you are on ezyVet 22.8 or later, there is an ezyVet feature to facilitate turning "Cubex Billing" to ON for items that you have already identified as "Sync with Cubex" in ezyVet.

We hope you found this information useful!