Occasionally, after you've created a Form and begin to use it, you may find that some data from the Patient Info (like client First/Last Name, Phone Number, Pet's Name, Address: Street, City, State, Zip, and email, etc.) is not populated to the form automatically. If all the data in the Patient Information section is displayed correctly but is still not being transferred to the form, we recommend you try the following steps to resolve this issue.
If you add a custom property to the Form instead of the default one (more on the difference between default and custom properties HERE), this property will not have a direct root to the Patient Info item and will thus remain unpopulated. Therefore, please do not change the default Internal Name for any parameter that should be transferred from the Patient Info into the Form (a detailed list can be found below).
1. For example, let's check the Patient Information. Although it is entered correctly:
We encounter that in the Surgical Consent Form not all the data is transferred properly. While the Last name, Home phone, and Pet's name were auto-filled, the First name was not:
2. From the property settings, it can be seen that the First name property has an incorrect Internal Name (which, by default should be first_name):
Correct property that will be transferred to the form
Incorrect property that will not be transferred
All we have to do now is set the appropriate default Internal Name for this property:
|Section||Possible Title||Internal Name|
|Patient Info||Patient name|
Date of Last Weight
|Client Info||First Name|
Patient File Number
NOTE: Please be aware that some parameters, such as Sex and Resuscitate, may also have default Internal Values that should not be changed. You can edit the Label as you want it to appear on the form, but the Internal Value must remain unchanged:
|for the Sex property||for the Resuscitate property|