There is a setting within ezyVet that you would have to adjust in order to make changes on EzyVet directly from Smart Flow. You can set this up by following the steps below:
1. Go to your Admin panel in ezyVet.
2. Go to the Integration drop down box on your left and Select Integrations:
3. Select Smart Flow from the list of integration options:
4. You have the option to decide which parameters you will allow access to remove directly from smartflow (the ones you would not like to be removed should not be selected with the blue tick) :
NOTE: Only selected Treatment Types can be removed automatically and replaced in ezyVet from Smart Flow as long as you "null" the box (you can read up more about this feature HERE).