Sometimes, you may have something on a flowsheet that would normally be billable, but you select to exclude billing for a particular line item or single administration of the item.

If the item is within a flowsheet section where your ezyVet "Sync Treatment Type?" settings are set to ALL, every event for that treatment type will be processed. This means ezyVet will process this item as if it were set to be INCLUDED in billing. 

We would highly recommend you to check your clinic’s EzyVet Integration Settings  for the following:

1)Procedures and medications that you would like to bill should be set to "Billable" so that they transfer to the invoice.
2)Anything that is non-billable that you would like to sync will need to be set to "All", for example monitoring items.


For more on our recommended default settings for ezyVet and Smart Flow integration, see this FAQ or contact your Customer Success Specialist.