How to tell if a billing item has failed to be sent over to my PIMS/EMR?
Modified on: Thu, 21 May, 2020 at 8:44 AM
If you execute a treatment that is supposed to be billed, e.g., Acepromazine, and it does not reach your PIMS/EMR, you will get a red stripe on the top of your Flowsheet, indicating that sending has failed:
You can press on the red stripe to view which items failed to send, and you can also choose to try again:
Should your PIMS/EMR be offline, or not working, failed events will collect on the SmartFlow side and can later be re-sent manually once the PIMS/EMR is back online/working again.
NOTE: That during discharge, SmartFlow will automatically try to resend all failed events.
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