All profiles will be sent automatically from Smart Flow to Cubex as long as toggle to send profiles to SmartFlow is set to on at the dispensing machine integration area.
Ensure that each patient has their specific Patient File Number entered in Cubex as well as Smart Flow, otherwise you will receive an error message, this will also occur when integrated with ezyVet as the patient will at times get to SmartFlow before it arrives in Cubex:
As soon as Smart Flow and Cubex both have the patient file number entered, profiles will be sent to Cubex and medications will be available once they are highlighted on the sheet. With ezyVet if you get the above error just make sure to hit the sync button (the circle arrow to the left) before adding any items to the flowsheet with the highlight.
NOTE: Only in case of direct Cubex - Smart Flow integration, it is possible to send newly created patient from Smart Flow to Cubex. For this please click the Send Patients to Cubex button:
In case of any indirect integration ie via the PIMS, this button will be disabled to avoid patient duplication or any other conflicts.
For profiles to appear in Cubex, they must be highlighted - it is recommended to have the immediate medication window within your Cubex cabinet set to 120mins. This will allow med profiles to show up 60mins prior to the highlight and for the hour of the highlight. The profile will be removed from the Cubex when initials are placed in the cell or at the end of the medication window.
To check to see if items are syncing to Cubex, you can highlight an item that is in Cubex and is mapped in Smartflow, highlight the cell then log into your MyCubex account. Go to your patient in the MyCubex using the patient file number. Click on the details option in MyCubex at your patient.
Once the details screen opens, click onto the Patient Med Orders
Items that have come over from SmartFlow will have a long alphanumeric identifier in the Profile Id, it the Cubex is also integrated with a PIMS the Id will be what is in the PIMS.
