At SmartFlow we update our software on a regular basis to bring you new features and fix previous issues. We recommend that you upgrade all the iPads within the clinic as required. SmartFlow applications with different versions may be inconsistent. 


When a new SmartFlow update is available you will get a Software Update Available pop up:


Click on Update Now to begin. From here you will be taken to the App Store where you can click on the Update button. Once the update is complete, you will have the option to Open the SmartFlow App: Choose this and once you are in the SmartFlow app, confirm the version number has been updated by going onto your main whiteboard page on the iPad. In the bottom right-hand corner the version number will be displayed:

Alternatively, you can also set up your iPad apps to automatically update, this ensures that no releases are missed and you will enjoy the most recent features of SmartFlow. It's also possible to check whether this option is turned ON or OFF if you're not sure it's set correctly (you can read about it HERE).


NOTE: In case you use an MDM iPad it's crucial to know that it's fully managed by the MDM (Mobile device management) service and thus will always be updated automatically without adjusting any additional settings. 


We hope you found this information useful!