How to take a screenshot from your iPad?
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Modified on: Thu, 3 Oct, 2019 at 9:23 AM
When submitting a ticket to report a certain issue, please also provide us with a screenshot from your iPad showing the issue, it would be very helpful for the further investigation.
You can capture the screen on an iPad by pressing and holding the Sleep/Wake and Home buttons at the same time:
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/13077005956/original/TWL5sfPa2zEQuQzKE3uwcMoriCmc6sbiuA.png?1570108258)
To find your screenshot, go to Photos > Albums > scroll down to Media Types and tap Screenshots. Select the required pictures and share them:![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/13077006534/original/oRXsfxsmTr7FEJ-NP7lsmvzV55IZdC2UZQ.png?1570108598)
NOTE: You can also attach an image to your email to Smart Flow support directly from the application by clicking Insert Photo or Video:
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/13077006870/original/xVLv0H7T-rupdqG7B8ozxa3_otSJKEol7w.png?1570108802)
We hope you found this information useful!
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