How to set up Neo and Smart Flow integration?
Modified on: Thu, 28 Nov, 2019 at 3:37 PM
Please work closely with a Smart Flow Product Specialist on this process or you will wipe all pre-existing templates / inventory from your Smart Flow Account!
To properly integrate with Smart Flow, go into your Neo account, click your name in the menu bar then click on Administration:
Under System Admin, click Smart Flow:
In the Smart Flow API Key box, enter the API integration key provided by Smart Flow:
NOTE: After clicking Save, the following information will be synced from Neo to your Smart Flow account:
Products that are active and have been modified in the last day or have been sold in the last year.
Users that are active and have the Provider checkbox selected.
ALSO NOTE: After initially sending your products and users to Smart Flow, the following actions in Neo will automatically sync to Smart Flow:
Creating a new product;
Updating an existing product;
Changing the product status from inactive to active;
Creating a new user and selecting the Provider checkbox;
Designating an existing user as a provider;
For multi-branch practices – Changing branch access for a user-designated as a provider;
Updating an existing provider.
We hope you found this information useful!
Did you find it helpful?
Sorry we couldn't be helpful. Help us improve this article with your feedback.