If you have forgotten the password to your web or iPad SmartFlow account, please follow the restore password procedure. To do this go to the login page, enter your email address, and click on Forgot your password? button: 

You will then receive an email to that address that explains how to reset your password, please follow these steps accordingly.

NOTE: The procedure for resetting the password from the iPad is almost the same, more information can be found HERE

We hope you found this information useful!