Why did my Doctor on Duty name change with the October, 2020 release when I have ImproMed?
Modified on: Fri, 23 Oct, 2020 at 9:50 AM
With our October 2020 release, we made some significant improvements to our SmartFlow - ImproMed integration. You can find out more about the improvements HERE.
With that improvement, any existing items (such as Inventory, and Staff) will be updated with the data from your ImproMed server when you click Sync Now button:
This means that if your Doctor on Duty name in SmartFlow was different from your ImproMed name for that staff ID, the SmartFlow name will be changed to match what's in ImproMed.
NOTE: Staff from ImproMed that will synchronize with SmartFlow include people who have the May appear in the default provider list checkbox selected in the employee setup:
If you want to remove some staff after syncing, you can edit them in ImproMed and then sync again or contact our support team to hide unwanted users from the list by submitting a support ticket.
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