Why are Vitals missing in Smart Flow?
Modified on: Fri, 13 Dec, 2019 at 12:21 PM
We strive for the best possible integration efficiency, that's why this feature is currently being tested and is only available to a few clinics. Please, contact your manager or CSM to see if this option has been already enabled in your clinic.
Thank you for your patience and we hope you will enjoy it soon.
If you created any new Vital Sign item or edited it in Cornerstone, please be aware that this item will not automatically appear in Smart Flow. You will need to re-sync the setting manually in Smart Flow by clicking the refresh button to make the changes available:
For example, if you made any changes to the Vital Sign parameter in Cornerstone and expected them to appear in Smart Flow, open a Smart Flow Web Manager account and follow THESE steps.
Why else some Vitals can be missing or not updating in your Smart Flow account? It may be caused by Inactive status set for this parameter in Cornerstone (please see How to change Inactive status of parameter in Cornerstone?).
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