Why report files are not attached to RxWorks after the dischrge?
Modified on: Fri, 21 Feb, 2020 at 10:10 AM
RxWorks has updated the way reports attaching from SmartFlow. With this change, you are no longer able to send all SmartFlow PDF reports as a single file, and they can only be sent as separate documents, except for Forms.
To avoid reports missing, please open your manager's SmartFlow web account, go Settings > Document Management, and make sure that Merge reports into one PDF option is set to NO:
We hope you found this information useful!
Did you find it helpful?
Sorry we couldn't be helpful. Help us improve this article with your feedback.