When using SmartFlow we recommend our clients to use Chrome as their primary browser. However, when experiencing problems updating your Whiteboard, you can also install Easy Auto Refresh extension to insure your Whiteboard is being refreshed properly. HERE you can download this extension to your device.
Once you install the extension, you will see a new icon at the far right of your address bar in Chrome. Click on that and you’ll see timing options for refreshing the current page/tab.
In order to turn this extension on and off if necessary or to completely remove if you feel it is no longer needed, you can find this tool at the right top corner of your screen.