When using SmartFlow, we recommend our clients use Chrome as their primary browser. However, when experiencing problems updating your Whiteboard, you can also install the Easy Auto Refresh extension to ensure your Whiteboard is being refreshed properly. HERE you can download this extension to your device:

Once you install the extension, you will see a new icon at the far right of your address bar in Chrome. Click on that and you’ll see timing options for refreshing the current page/tab:

In order to turn this extension ON/OFF, as well as to completely remove extension, please go to the settings menu of your browser (at the right top corner of your screen) > select More Tools > Extensions:

Find the Easy Auto Refresh extension and switch toggle ON/OFF to enable/disable extension or click Remove to delete the extension completely from your browser:

We hope you found this information useful!