Are you using ezyVet & Cubex? Do you experience problems with items being billed for twice? If so, please read on for some important information regarding your billing settings.


In your EMR Settings, if you have 'SEND BILLING & MEDICAL RECORDS TO EMR' option switched "ON", ezyVet will receive treatment events from both Smart Flow & Cubex. As a result of this, items will get billed for twice in ezyVet!


To solve this problem you will see the option in 'Settings' > 'Parameters' > 'Edit' parameter to toggle a setting named 'IN CUBEX' to either ON or OFF. If 'In Cubex' is "ON" then SmartFlow will NOT send treatment events to ezyVet.




Please note: This settings switch will only be visible if your Smart Flow account is connected to Cubex, & only for mapped inventory. By default this setting is switched to "OFF".