As part of our April 2018 Analyze That release, we have renamed all 'Tasks' within Smart Flow to 'Workflow', & all 'Departments' to 'Whiteboards'.
What is workflow, you ask? Every area of your hospital has certain steps that you follow on a day to day basis.
For example: let's say every patient in your practice comes into reception, is checked in, their owner signs a consent form, then a vet exam is performed, some diagnostics are run, and medication is prescribed. That’s your Reception workflow!
Below are some examples of where you will see 'Workflow' & 'Whiteboards' referred to within Smart Flow: