How to upload logs for monitor issues?
Print
Modified on: Fri, 12 Apr, 2019 at 4:44 AM
It might seem to be complicated to deal with monitor related issues, however, we have made reporting such issues pretty simple with a feature that allows you to submit a ticket about monitor issues directly from the iPad. To do this, simply:
1. Press the BUG button on the whiteboard of your iPad.
2. You will be prompted to select a problem type, please select Anesthetic Monitor Issue:
This will create a ticket in Freshdesk and automatically initiate a log download from Listener (Surgery Admin application) to the Freshdesk ticket.
Did you find it helpful?
Yes
No
Send feedback Sorry we couldn't be helpful. Help us improve this article with your feedback.