It might seem to be complicated to deal with monitor related issues, however, we have made reporting such issues pretty simple with a feature that allows you to submit a ticket about monitor issues directly from the iPad. To do this, simply:


1. Press the BUG button on the whiteboard of your iPad. 

2. You will be prompted to select a problem type, please select Anesthetic Monitor Issue: 


This will create a ticket in Freshdesk and automatically initiate a log download from Listener (Surgery Admin application) to the Freshdesk ticket.