How to tell if a billing item has failed to be sent over to my EMR?
Modified on: Thu, 24 Oct, 2019 at 7:03 AM
If you execute a treatment that is supposed to be billed, e.g., Acepromazine, and it does not reach your EMR, you will get a red stripe on the top of your Flowsheet, indicating that sending has failed:
You can press on the red stripe to view which items failed to send, and you can also choose to try again:
Should your EMR be offline, or not working, failed events will collect on the Smart Flow side and can later be re-sent manually once the EMR is back online/working again.
NOTE: That during discharge, Smart Flow will automatically try to resend all failed events.
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