If a patient has 14 days or more worth of flowsheets, this can cause Smart Flow to run very slowly, especially if you have more than 1 patient with this issue. It may also cause issues when trying to discharge a patient, due to the accumulation of a large amount of information that would need to be downloaded. 

If your Smart Flow application is running slowly, we would recommend you first check to see if there are any patients like this currently on your whiteboard. Also, check and discharge all patients that are not currently in your clinic.

You can check how many flowsheets a patient currently has in the patient information area, please, see the screenshot below:

For patients that currently have 14 or more flowsheets but, are still in the hospital we would recommend to discharge and readmit him as follows:

  • Create a treatment Template from the patients current flowsheet (you can name it with the patients first/last name), this will prevent you from having to re-enter the medications and treatments required. Click here to see how to add a template.
  • Discharge the existing patient. 
  • Create new patient entering the same patient information and select the patient's template you have saved.

The above advice can prevent issues with discharging patients and will help you to improve your Smart Flow application's speed. 


Once the patient is no longer in your hospital and has been discharged, it is up to you to decide if you would like to keep the template for future use. Perhaps this is a boarding patient who comes to stay frequently. If you would like to delete the template, you can do so anytime, to see how to do that, please, click here. 

We hope you found this information useful!